March 2009 Success Centre Enters Arrangement with Ingram Books USA to Ship Direct to Customers Anywhere in the World! Any book. Anytime. Anywhere! The new arrangement gives us virtual access to 2.6 million titles (Includes Books, CDs–Spoken & Music, and DVDs} This gives you the ability to get titles that are not distributed in Australia, or are not readily available in other parts of the world–QUICKLY! How Do I Order? • Search for the item you're looking for on the Success Centre database first. • If you don't find the item you're looking for on our Web site just email us using the link below, giving us the details of the title, author and particularly ISBN (International Standard Book Number) if you know it, and any other relevant information. Can't Find It on Success Centre Website? – FREE E-mail Search Service • We will then quickly email you information on the availability, pricing and other relevant details. • Your order will be placed by Internet, immediately after we have your order and payment details–and soon after you'll have the goods delivered direct to your nominated address! Note: Items will ship from Ingram via carrier DHL to the destination country. They will then be placed into the local mail delivery system. Packages are not trackable once inserted into the mail system. Australia/New Zealand Shipping Rates: (Including all delivery charges) • Standard Shipping is A$7.70 per item • Expedited delivery is available at A$9.90 per item (Freight charges are exchange rate dependent and will be periodically adjusted to reflect currency changes.) International Shipping Rates: International rates apply to deliveries to all countries serviced outside of Australia/New Zealand Standard International Shipping Rates (delivery in 10-20 days) US$3.90 + US$0.65 processing fee per item. Expedited International Shipping Rates (delivery in 4-16 days) US$5.65 + US$0.65 processing fee per item. Estimated Delivery Times—by Region Region Standard Delivery Expedited Delivery Asia 10-14 days 5-9 days Australia/New Zealand 11-15 days 5-9 days Canada 10-14 days 5-9 days Caribbean 14-18 days 9-13 days Europe 10-14 days 4-8 days India 16-20 days 12-16 days Latin America 10-14 days 8-12 days Middle East 16-20 days 7-11 days VAT, GST, and Customs Fees The receiver will be notified by the local mail system for collection of any duties or taxes charged by the government. For International shipments, the total price of a "Direct to Home" order will be displayed in the shipping label and packing slip for customs purposes. The consumer will be responsible for all customs duties and taxes. If you have additional questions regarding "Direct to Home" ordering, feel free to call +61 3 9830 1944, or send an e-mail to admin@successcentre.com.au • Optional insurance is available for A$3.00 per shipment. • Gift wrapping is available for an extra A$2.50 per item and the goods can be sent direct to a friend or colleague with a personal note of your choice. Success Centre is considered by many customers to be Australia’s best and most knowledgeable specialist suppliers of self-improvement, business, management, sales, and training resources–books and DVDs and CDs and related products. Mail order—to anywhere at moderate freight cost. We don’t just sell products—we offer knowledge, expertise and advice–try us!